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Meta test: chats on WhatsApp, implants only

People near Baner scrolling Instagram and Facebook tap the ad and land in a WhatsApp chat with your front desk.

Ready to create
  1. ✓

    Connect

    Connected

  2. ✓

    Your steps

    Done

  3. 3

    Ads ready

    3 ads

  4. 4

    Created paused

  5. 5

    Platform review

  6. 6

    Turned on

✓

Connect

✓

Page: Brightside Family Dental, with Instagram @brightsidedental

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Ad account: Brightside Dental (INR), prepaid by UPI

Added by you on Meta. Prepaid cannot be switched back, so we warn before it runs low. Amounts are before 18% GST.

✓

WhatsApp Business number +91 98xxx x4521, linked to the Page

Checked on the Page itself. Chats go to the front-desk phone.

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The ads

4:5

Reception · 4:5 feed

4:5

The team · 4:5 feed

9:16

The team · 9:16 Stories

Missing teeth? Ask our front desk on WhatsApp about dental implants at Brightside, Baner.89/125
Ask about implants on WhatsApp30/40

Photos, not video: our video maker is not open to customers yet.

✓

Meta's AI edits

Fit to placement: offWrite descriptions: offComments shown in ad: offRewrite text: offAdd text on image: offExtend image: offNew backgrounds: offStronger button: off+ 38 more: off

All 46 are switched off for every clinic and read back after creating, because three are on by default. From 20 Nov Meta makes the advertiser solely responsible for what its AI adds.

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The test

Who sees it

People within 8 km of the clinic, 25 and over. Meta finds who is most likely to message

Change

Budget

₹535 a day for 28 days, about ₹15,000 before GST. Meta may spend up to 75% more on a busy day, but never more than 7 days' worth in a week

Change

Keep it if

8 in 10 likely that a chat costs under ₹4,500, the implant break-even, after 28 days and 6 chats. Stops after day 14 if that falls under 1 in 10. Can extend once by 2 weeks.

Change

Where leads go

A WhatsApp chat. A chat counts as a lead when the person asks for a time

Change
✓

Rules for a clinic

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Dr. Kulkarni approved every ad

Each line and photo, 26 Oct. Required for every new version.

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No patient photos, testimonials or before-and-after

You confirmed this. The ad kit blocks them anyway.

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The WhatsApp greeting asks for consent

It says what the clinic stores and why, and asks patients not to send health details in chat. Each consent is logged with the time and the wording version (v1).

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Reply the same day

Replies within 7 days of a chat started from the ad are free for the clinic. Patients expect an answer the same day, so we remind the front desk.

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If Meta classes the clinic as health and wellness

Website lead events may be blocked. Chats are not affected, so the test keeps counting chats, and we tell you what changed.

Create on Meta, pausedSave for later

How it can look

Brightside Family Dental
Sponsored
Send WhatsApp message›
Brightside Family Dental Missing teeth? Ask our front desk on WhatsApp about dental implants.

On Meta this is

Campaign

Brightside · Test · Implants

  • objectiveOUTCOME_LEADS
  • statusPAUSED
Ad set

Baner 8 km

  • destination_typeWHATSAPP
  • optimization_goalCONVERSATIONS
  • promoted_objectpage_id
  • daily_budget53500 paise = ₹535
  • alsois_adset_budget_sharing_enabled, required since v24
Ad × 3

2 feed images, 1 story

  • call_to_actionWHATSAPP_MESSAGE, app_destination: WHATSAPP
  • creative_features_specall 46 features OPT_OUT, read back

Marketing API v26. Each create call runs in validate-only mode first; if Meta refuses WhatsApp under Leads, we fall back to OUTCOME_ENGAGEMENT and tell you.

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